FAQ

Frequently Asked Questions

Everything you need to know about Tutorix Academy — subscriptions, classes, doubts, and more.

Quick Answers

Common Questions

Q
Why should I buy a multi-year subscription plan?

Our multi-year subscription plan is ideal for students in junior classes (6th or 7th) as it offers a long-term discount while ensuring stability in learning.

  • Builds a strong academic foundation in Maths and Science.
  • Provides consistency by learning from one trusted source.
  • Offers flexibility — students can study anytime, anywhere, as Tutorix adjusts to their schedule.
  • Ensures continuity, as we provide advanced foundation classes for Classes 11th & 12th to help students excel in IIT-JEE/NEET.

With Tutorix, students get a complete learning journey from basics to advanced competitive preparation.

Q
What should be the minimum version of iOS or Android to install the Tutorix App?

The Tutorix App runs smoothly on:

  • Android devices: Version 5.0 (Lollipop) or above
  • iOS devices: Version 9.0 or later

For the best performance, we recommend using the latest versions.

Q
Can I pause my subscription and resume it later?

No, once the subscription is activated, it cannot be paused. We encourage consistent learning without breaks to ensure steady academic growth.

However, don't worry about missing out! All live class recordings will be available in your dashboard, so students can revisit lessons anytime at their own pace.

Q
If I cancel my subscription mid-way, will I get a refund?

No, once the subscription is activated, it is non-refundable.

We provide a 7-day free trial before purchase so that you can fully explore the platform before making a decision. For detailed terms, please check our Tutorix Refund Policy.

Q
How many days a week are classes conducted?

Classes are conducted 5 days a week (Monday to Friday), with each session lasting 1.5 hours. This structured approach ensures regular study habits while leaving weekends free for revision and practice.

Q
Can I ask my doubts?

Yes, absolutely!

  • Students get 24×7 AI-powered live doubt-solving support on the Tutorix platform.
  • They can also clear their doubts directly in the live classes with expert teachers.

This ensures no concept is left unclear.

Q
How can I report errors in videos or scripts?

You can reach out to our Customer Support team for any issue you face while using the App.

  • For academic doubts, use the Raise Doubt option within the App.
  • For technical/content issues (like video errors or grammar mistakes), email us at: contact@tutorix.com

Still have questions?

Our support team is always ready to help you out.

Contact Support → Enroll Now